Shipping policy
Shipping:
We send orders via US Postal Service and UPS in the USA. Typical delivery time frames are 2-5 business days. If there is an issue with your package in transit please contact the mail carrier on your order for inquiries. If there are further questions on shipping issues and/or status of your order please do not hesitate to reach out to us at oniigainz@gmail.com or our Contact Us form.
Shipping Locations:
We ship our products out of California, USA. As a result, shipping times will vary depending on customer delivery location.
Shipping is available internationally. All shipping rates are automatically calculated at checkout. However, in the situation where we are charged extra shipping costs compared to the shipping paid by the customer, we reserve the right to contact the customer requesting that they cover the remaining shipping costs.
All international customers may experience delays in shipping due to shipping internationally and agree to wait for delivery
In Stock Items:
If products are in-stock, we process and begin the delivery process within 24 hours of purchase. This excludes the weekend, unless the order was put in before 2PM PST on Saturday.
Made to order items:
Manufacturing time for made to order products range from 1-2 weeks not including shipping and delivery times. In the event of a delay with the manufacturer, we will notify the customer via email.
Inquiries:
If there are further questions on our shipping policy, shipping issues, and/or status of your order please do not hesitate to reach out to us at oniigainz@gmail.com or our Contact Us form.